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Hospitality Lecture “Tips for Working Happily in Karuizawa!


Lecture Title

2022 Karuizawa Tourism Association General Meeting Keynote SpeechKaruizawa Town Hospitality Lecture
Tips for working happily in Karuizawa!

To apply, please click here!


Are there things you do without even thinking about them?
By getting hints, you may change the way you work from tomorrow!
Would you like to hear such a story with us?

■The role of tourism (inspiring stories heard in interviews)
Mixture is Dangerous Series
(Don’t mix up objectives and goals, it’s dangerous)
(Don’t mix service and hospitality, it’s dangerous)
■Why are customers important? (2 goals)
What is “greetings” common to good companies?


Management Journalist and Small Business Consultant
Reiko Setogawa, Master Reiko Setogawa

Over the past 28 years, he has met more than 3,000 business owners and employees in various industries. Through these interviews, he realized that the key to success lies in happiness and job satisfaction. He has written about his philosophy and practices in his books, “Seven Things Good Leaders of Good Companies Value” and “The Failure of Customer Satisfaction,” and disseminates them through lectures and training programs. He is also a member of the White Company Award Committee, a member of the Small and Medium Enterprise Agency’s Policy Deliberation Committee, and an outside director of a listed company. She is a graduate of Hosei University’s Graduate School of Business Administration (MBA) and is a weekly contributor to YouTube’s “Reiko Setogawa’s Hints for Working and Living Happily.

Click here to visit our youtube channel.

Date, time and place

Friday, May 27, 2022
Karuizawa Prince Hotel West Nagano

How to participate

Participation is free.
Please apply using the form.
To apply, please click here!

capacity (of boat, hall, aeroplane, airplane, etc.)

Online (zoom) : 100 people
Karuizawa Prince Hotel West Nagano: 40 persons

time schedule

Reception: 12:30
Lecture: 13:00~14:30
Q&A: 14:30~15:00
*Online participants will receive the URL of the day’s event at a later date.

Application Deadline

Application Deadline: Saturday, May 20, 2022

To apply, please click here!


Pickup Site