Privacy Policy

Privacy Policy

Karuizawa Tourist Association (hereinafter referred to as "the Association") promotes the protection of personal information by establishing the following personal information protection policy, building a system for protecting personal information, and ensuring that all employees recognize the importance of protecting personal information and take appropriate measures.

Management of personal information

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, the Association will take necessary measures such as maintaining a security system, developing a management system, and thoroughly educating employees, and will implement safety measures and strictly manage personal information.

Purpose of use of personal information

Personal information received from customers will be used to send e-mails and materials to customers in order for the Association to contact them and answer their questions or provide them with information about our business.

Prohibition of disclosure or provision of personal information to third parties

The Association will appropriately manage personal information received from customers and will not disclose personal information to third parties except in the following cases

  • When the customer has given consent
  • When the Association discloses information to contractors to whom the Association outsources services in order to provide services requested by customers
  • When disclosure is required by law

Security measures for personal information

The Association takes all possible security measures to ensure the accuracy and safety of personal information.

Inquiry of the person in question

If a customer wishes to inquire about, correct, or delete his/her own personal information, we will respond to the request after confirming the identity of the customer.

Compliance with and review of laws, regulations, and norms

The Association will comply with Japanese laws, regulations, and other norms applicable to personal information in its possession, and will review and improve this policy as appropriate.


Some pages on this site use a technology called "cookies," which is a technology that identifies your computer. Cookie technology allows us to change what should be displayed on each customer's computer and to save customer input so that customers can receive customized services. This technology also allows us to understand the number of customers and usage of our web pages in order to improve our services.
Information obtained through cookies does not include any "personally identifiable information" such as e-mail addresses or names.

Google Analytics

This website uses Google Analytics, an access analysis tool provided by Google. This Google Analytics uses cookies to collect data. This data is collected anonymously and does not personally identify you.

This site shall not be liable for any damages caused by the use of Google Analytics services. Please refer to Google's website for more information. (Link to external site)

In addition, this site collects data by Google Signal. (Only when this site is accessed from within Japan)
In using this function, third party distributors including Google Inc. collect "Google advertising cookies" and "anonymous IDs" as well as data regarding user behavior on this site, such as estimated user attributes (gender, age, etc.), interests, language used, location, etc., and this The data will be associated with the logged-in user's Google Account information under circumstances in which the individual cannot be identified.
It will also allow us to consolidate visitation information when users are using multiple devices.
(However, only users who have agreed to be associated for the purpose of customizing their ads will be eligible for association.)

For more information on customizing your ads, please visit Google's website. (link to external site)

Customize your advertising experience

This site and third party distribution providers, including Google Inc. use first party cookies (such as Google Analytics cookies) or other first party IDs in combination with third party cookies (such as Google advertising cookies) or other third party IDs. The combination of first-party cookies (such as Google Analytics cookies) or other first-party IDs and third-party cookies (such as Google advertising cookies) or other third-party IDs is used to analyze the attributes, location, and interests of users who visit this site and to serve ads on an irregular basis for the purpose of improving this site's services.

If you do not want your data to be used by Google Analytics, please use the Google Analytics Opt-Out Add-On provided by Google Inc.

Google Analytics Obtout Add-on


For inquiries regarding the handling of personal information by the Association, please contact the following

Karuizawa Tourist Association
470-3, Oaza Karuizawa, Karuizawa-cho, Kitasaku-gun, Nagano 389-0102, Japan

Pickup Site